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Oculus VR Plugin (Unknown Engine)

Maxcap_Q3
Honored Guest

when I try and launch gorilla tag through the meta quest app it opens in steam as "Oculus VR Plugin (Unknown Engine)" and I want to open it with out steam because steam just breaks it for me I've tried uninstalling and reinstalling that didn't work please help.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there @Maxcap_Q3! Thank you so much for reaching out! We know you're eager to get back to swinging in the jungle with your friends, so we're here to help! We'd like to ask you a few questions to clarify and point us in the right direction to best assist you.

 

  • You mentioned that when you launch Gorilla Tag from the Meta App that it attempts to open in Steam, are you attempting to use PCVR when this is happening? 
  • What device are you experiencing this on? 
  • When was the last update you performed on your headset?
  • Do any other app attempt to open Steam on launch or is this the only one?

We appreciate you taking the time to get this over to us, we're looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I actually am having the same problem and I can answer 1: yes it is on both oculus link and virtual desktop 2: the problem is on a meta quest 2. 3: my headset is not able to update and it always says i cant but it never actually lets me, so i wouldn't know. 4: this is the only app that has that problem from my understanding

MetaQuestSupport
Community Manager
Community Manager

Hi @iamzincx! Thanks for your response. Would you be able to provide your computer stats as well? We would also like to invite you to check out this article on updating your Meta software as we feel it may provide some insight. Please let us know anything else you think would be helpful. Looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @iamzincx! Just reaching out to see if you saw our last message? Let us know if there is anything we can do for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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