06-16-2023 03:01 AM
Hello,
I'm a new customer with the Quest Pro, and I can't launch the installed Oculus Video App?
How do I do it and is it working?
Because otherwise I saw that there was BigScreen or Skybox VR but I guess the video app must be more powerful a bit like what Apple has presented with the Vision, no?
Solved! Go to Solution.
06-16-2023 03:28 AM - edited 06-16-2023 03:30 AM
Hi @Karrera I believe if you have found Oculus Video, that's an old Rift app which will work if you are in Quest Link mode, and I loved the cinemas it had, but it won't work just on the Quest.
As you said, in Quest standalone you'll need to use another app - Meta Quest TV, BigScreen etc. depending on what content you want to watch and how.
If you were to take a look here https://www.oculus.com/experiences/quest/?locale=en_GB you'll see that Oculus Video doesn't come up.
06-16-2023 03:28 AM - edited 06-16-2023 03:30 AM
Hi @Karrera I believe if you have found Oculus Video, that's an old Rift app which will work if you are in Quest Link mode, and I loved the cinemas it had, but it won't work just on the Quest.
As you said, in Quest standalone you'll need to use another app - Meta Quest TV, BigScreen etc. depending on what content you want to watch and how.
If you were to take a look here https://www.oculus.com/experiences/quest/?locale=en_GB you'll see that Oculus Video doesn't come up.
06-20-2023 02:26 PM
Hey there @Karrera, we see you are needing assistance with the Oculus Video app. We do want to apologize for our tardiness on this response, as we had a bit of volume to go through. We know having it not work as intended can be inconvenient, and we understand how important being able to use the app is. We would love to help you all that we can on this matter!
@hiro_Protag0nist actually gave some good advice and had some good points. The Oculus Video app is intended for Rift and Rift S when using PCVR, and therefore, is not available on any of the Quest headset standalone.
We hope this answers any questions you have regarding the app. If you have any other issues or concerns, please don't hesitate to reach out to us again!
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