05-21-2023 05:42 AM
I recently got a Quest 1 from a friend. I factory reset it, and it wanted me to download an app and put in a code. I did that, but it said that it cannot find the device. I can't find any help on the internet.
05-22-2023 12:55 PM
Hiya @TheColdLemonade123! We appreciate you reaching out to us regarding pairing your headset with the mobile app. We are happy to lend you a hand with this. Here are some troubleshooting steps that can help you out with this issue:
We hope this helps. If you have any questions or concerns, reach out to us anytime. We are more than happy to continue assisting you!
05-23-2023 01:02 PM
Hey there @TheColdLemonade123! Just reaching out to you to see if you still needed our help! Reach back out anytime if you do. We're always happy to help.