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Oculus app paired, but no longer connects to Quest or Go

Bradbury
Honored Guest
My Quest will display as "Nearby" in the app but when I tap on it, it changes to "Connecting", "Searching", "Connecting" and then to "Not found nearby". A week or two ago, this wasn't an issue at all. I had no problem connecting to the Quest back then. To see if it was a problem with the Quest, I pulled out my Go and it was the exact same story with it. Not able to connect to it.

I then installed Oculus on an older phone, and it worked perfectly on this phone, which was a Samsung Galaxy S6. I've tried reinstalling the app on my current phone (Samsung Galaxy S8), and I've also restarted it, but the problem still remains. 

Any idea why I can't connect to my VR devices?
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