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Oculus earbud won't screw in

Loweski5850
Honored Guest
When I got my oculus earbuds I noticed when I tried to screw them in one of them didn't screw in all the way and it was loose and wabbly. I didn't think anything of it until the sound started to cut out. Does anyone know if I need to screw it in a special way or something?
6 REPLIES 6

cybereality
Grand Champion
Did you use the small plastic screwdriver that came with the package? They is nothing special about screwing it in, but maybe it is in crooked or something. It should be a tight fit.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Loweski5850
Honored Guest


Did you use the small plastic screwdriver that came with the package? They is nothing special about screwing it in, but maybe it is in crooked or something. It should be a tight fit.


Yeah I use the plastic screwdriver and nothing seems to be crooked idk whats the matter with it.

cybereality
Grand Champion
Do the standard headphones screw in correctly? If so, the issue is probably just with the ear buds and you can contact us to get a replacement.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Loweski5850
Honored Guest


Do the standard headphones screw in correctly? If so, the issue is probably just with the ear buds and you can contact us to get a replacement.


Yeah the standard headphones screw in and work fine. Who do I contact for the replacement?

AdKiuCM
Expert Protege
I had the same first time screwing in. Pres "harder" when starting rotation. It probably just doesn't engage the first thread and spins freely. 

cybereality
Grand Champion




Do the standard headphones screw in correctly? If so, the issue is probably just with the ear buds and you can contact us to get a replacement.


Yeah the standard headphones screw in and work fine. Who do I contact for the replacement?


https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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