12-31-2022 09:08 PM - edited 12-31-2022 09:09 PM
Whenever I try to connect my pc to my headset via cord, it doesn't find anything despite the fact it was working a few days ago. and yes, I've factory reset every thing, tried different cords, new accounts, re-installing everything, doing the repair option, updating everything, restarting my pc and the oculus (including the software) and I even tried my old pc nothing seems to work. Some one please help me. I don't want to have to use the air link for my quest 2.
01-01-2023 02:58 PM
Hey there, @Thatonedummy! We see you're having a bit of a hard time using your headset. We don't like for our users to have this kind of issue. We want only the best experience for our VR family. Not to worry. We suggest contacting our support team here. They have the tools to look into this further for you. We also suggest adding your PC log files to the ticket. This will help them discover the cause of the issue.