04-11-2022 03:24 PM
My Oculus quest2 is practically new. I’ve used it maybe 4 or 5 times. I’ve probably only used it 6 hours total since I got it 2 months ago. My Oculus will not charge. I’m using the original charger. I’ve plugged it in all over my house. Nothing works. It will not come on and reboot. I have kept it in a carry case and have not dropped it or spilled anything near it. Is anyone having this issue? Please advise me .
04-12-2022 09:12 AM
Greetings! Allow us to assist you with this, and we understand how this can be heavily hindering your Meta experience. Below we'll input some steps we'd like you to attempt, and please in case you're still having issues after following the below-listed steps. Please reach out to us via our support site( https://metaque.st/Support) , and from there, an agent will work with you directly on resolving this issue.