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Oculus not working

AldanaFamily
Level 2

Hello at first my oculus kept saying the tracking was off it was stuck I ended up doing a reset didn’t work then I did a factory reset and now my remotes don’t pair with my headset and my headset keeps glitching. There is no way I can update my oculus without it getting out of the first part where it says to connect your hand remotes

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! Sounds like you're having a bit of a rough time getting your controllers paired. Not to worry, we're here to help! We have a helpful article with the steps to re-pair your controllers here. If that doesn't help we suggest you reach out to our support team if you continue having issues, we'll get you back in the game as soon as possible!