I bought an Oculus Quest 2 in 2020. I played for a half year, then stopped playing for a while. I wanted to play again after facebook has rebrand his name into Meta. I can not not connect my Oculus Quest 2. The system can not connect to it. I also can not reset through factory settings. I also can not see if I'm with mine account on the quest. It's like my Oculus Quest 2 is a ghost. I also lost all my games I bought on my account. It's like something really went wrong with my Oculus Quest 2 and account after facebook changed into Meta. The problem is also I can not mail or telephone Meta for help.
Hey there, @Steffen.verstichel. We can definitely understand how concerning it would be for you to be unable to login to your account after the switch to Meta Accounts, and we'd be glad to help out! Please reach out to us through a PM and we'll do everything we can to help get this resolved! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you!
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Thank you for the pm! We will continue through there!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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