cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus quest 2 not factory resetting

bobthekiller.2024
Honored Guest

My headset just won't factory reset I just says powering down 

1 REPLY 1

Choleni
MVP
MVP

Hi @bobthekiller.2024 🙂

in order to perform a factory reset you need to power down the headset FIRST.

It won't work otherwise.

Follow the steps below

How to factory reset your Meta Quest 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?