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Oculus quest 2 not working or charging

d.276309
Honored Guest

My Son's Oculus quest 2 has stopped working and charging.

We have tried different charging cables, power outlets, resetting, removing the facial interface from the headset.

Any help would be greatly appreciated.

2 REPLIES 2

oculusness
Consultant

@d.276309  when did this happen? There has been an issue with an update before christmas.

https://communityforums.atmeta.com/t5/Talk-VR/Unacceptable-Response-to-Software-Update-Breaking-Devi...

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

I don't think it's been updated yet. But I will double check to see if he updated.

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