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Oculus quest 2 not working

I've had my quest 2 for a while now and never really had a unfixable problem till now. I accidentally hit my quest 2 against the wall but I've had accidents happen before so I thought it would be fine but when I went to go ahead and play again the next day I had a black screen and my oculus light was blinking and my controllers where vibrating and blinking awhile, I had no tracking at all but at some moments it did track but then went back to it's paralyzed state so I tried force restarting it and factory reset but nothing worked if I could maybe get feed back to see what part needs replacement or what I have to do to fix it that will be of great help.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, it's a shame to hear what has happened to your Quest. We understand that accidents happen, but no worries, as we're here to help! Given that you've already did a soft reset, as well as a factory reset, we'd like to go ahead and recommend opening a support ticket to get your issue resolved. We'll speak soon!