a month ago
My left controller on my quest 3 will not connect no mater what i do. I've tried cleaning it, putting batteries in it. Updating each controller. Factory wiping the headset. Everything. But nothing changed. I don't get why its doing this. it was working fine a few months ago then suddenly it just stopped. It says "Not connected" next to the controller when i look in the menu. The light doesn't turn on no matter how long i hold the button. But if i hold the menu button and Y at the same time the controller vibrates and the light flashes, but it still doesn't connect. Can somebody help me here?
a month ago
Hey there Cqmel,
Could you please get in touch privately with us? We'd like to ask for some account details that shouldn't be shared in public.
Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message.
a month ago
Hey again @Cqmel
Just checking in with you to see if you still need support?
Please get in touch with us in a private message. We would love to help you have fun with your Quest 3 again.
4 weeks ago
Yes im still in need of support
4 weeks ago
Hey @Cqmel,
Thanks for letting us know your controllers are still not pairing. Would you mind sending us a DM so we can collect some details? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
4 weeks ago
Hey! i tried sending you a dm but then it said i sent too many messages! thanks alot guys
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