cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus quest pro right controller not pairing (Quest 2 headset)

Kyxol
Honored Guest

I've tried everything, i have factory reseted the controller and the headset i have also tried restarting the controller and turning off wifi/bluetooth and no luck. The controller turns on and flashes blue or white/blue every single time but when i click pair on the oculus app it doesnt connect even after being left for 30+ minutes. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Kyxol, We see that you are having some trouble with your controller. We would love to help with the situation and get you in the right direction, If you havent already can you please check out this page on our website to see if you havent already tried those troubleshooting steps. If you have, please let us know what you have done to try and get the headset to work in its normal states. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Kyxol, We are more than hopeful that what we linked to in this thread was able to help you fix your problem. Please let us know if you are still experiencing problems.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?