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Oculus quest right remote not pairing

zachery.tricky
Honored Guest

Oculus quest right remote won't connect or pair I have unpaired and now it won't repair, turned off headset and restarted it and it still won't work.

2 REPLIES 2

FullMTLJackass
Explorer

Same. I basically just bricked both of my headsets. Trash support, trash product. Way to suck, Zuck

Tonberry_Qing
Retired Support

Hey @zachery.tricky have you tried clearing the Bluetooth cache from your devices?

 

On your mobile device

  • Delete the Oculus App
  • Open Bluetooth settings on your phone, select your headset, and "forget device" to clear the cache
  • Re-install the Oculus App
  • Restart the pairing process.

Make sure your headset and your phone are connected to the same WiFi signal.
                        

  • Check to make sure your headset is nearby and turned on.
  • Check your Wi-Fi signal. If your signal isn't strong, try moving closer to your router 
  • Make sure that your app is up-to-date (since you've downloaded a fresh version it should be)

Please let us know if this works for you

Have you tried turning it off and on again?