My cousin got an oculus quest 2 yesterday and i sent them a referral link and they created an account and everything and then after accepting it they setup their headset but there is no credit showing up? theyve looked in their inbox and oculus notifications and everything but still cant find it.
If oculus support sees this, their username is DistantCurve98.
Hey @Lead4561, referral credit may take some time to appear in the account. It may be applied to the account within the next few days. If you find yourself waiting more than expected ( maybe a week) , it might be a good idea to seek our assistance in our PM's. We would need to look into your account for this specific issue, so we would need account information that may not be appropriate to share in the public domain. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hiya @Lead4561! We noticed that you haven't reached out to us in our PMs yet and we just wanted to follow-up with you to see if you were still needing assistance with those missing referral credits. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help!
Oh no! We hate to hear that you haven't received your referral credits. We'd be more than happy to get that taken care of for you! So that we may gather some more information from you, we'd like to invite you to send us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
