Why is the oculus software and link so terrible for such a big known company in the vr community. My experience is so bad so far that it’s making me want to sell the whole thing. And my dumbass went ahead and spent all this money on the steam vr games thinking it would be a good purchase. Welp I was so wrong fix your **bleep** oculus
It's fine, and even excellent, for a lot of people. Maybe your expectations are too high, maybe your PC hardware isn't quite good enough or maybe you have a fault that someone else has come across and fixed. Post your full specs and a description of the problem you are having and maybe we can help to sort it out.
Or, you know, just yell into the void until things sort themselves out.
It’s definitely not my pc and I am far from the only one saying this, the oculus software is the problem I have all the latest drivers installed and it works when it feels like it, 2070 super i7 10700k 16 Gb of ddr4 ram 1 tb external 500 Gb ssd. Oculus barley connects to my phone let alone the computer oculus software, everything is updated tried playing it when I made that post tried to get it working for 2 hrs nothing, log in once last night and worked perfectly fine all of a sudden, it’s always doing this.
We definitely want you to be able to experience VR without any type of hiccups occurring. If you wouldn't mind, please submit a support ticket here: https://ocul.us/2I8wqDu stating your exact issue. Provide your device details and any troubleshooting steps you have taken. We'll help you out to the best of our abilities and make sure you are well taken care of!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
It's definitely not you. Many others are experiencing the same. It's account and software related. I have been without my library for two months now. I've been an early adopter since 2016 so I am beyond upset as I've seen this before but it's usually solved within a day or two in years past. Same issues as 4 years ago. Support can't do anymore as they aren't engineers. I get the scripted responses and it appears they don't even read what the issue is. It looks like Meta is quickly becoming one of the most disliked and distrusted companies on Earth. Almost painful to see the decline. Where are my 1300 purchases Meta ? https://youtu.be/bRlIzYZKn9g
@Topazzz All works fine with my Q2/rtx3090 with Link and Air Link (my preferred way to play). I also have a Vive Pro and it also works fine with SteamVR.
Unfortunately no PCVR apps are plug-and-play. The Q2 standalone mobile VR probably comes closest. Once you get into PCVR there are a lot more factors you need to iron out. If you cannot do this after some Google research then I suggest you contact Oculus Support. Maybe they can review you logfiles and identify potential fixes. Ranting and **bleeping** on an owner forum like this one is not very productive imho. Maybe it makes you feel better to vent but trust me, you'll feel much better once you sort out your issues. Good luck mate and cheers.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Software is decent when it works, but if you're a Windows 11 users, then you're bang out of luck.....Can't even access my games at all, or use air link.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
