We are having Issues with Oculus "System Graphics card is incompatible" new Microsoft Surface studio come with RTX3050TI graphics cards. Having issues connecting Oculus to test our work. with Cables and also Airlink.
Issues has been identified in 2022 hope it would have been fixed by now anyone has solution. it is hard to change expensive laptops.
It's not something to be fixed, unfortunately. Some GPUs (including the RTX3050) just don't have the video encoding power to handle Link and Airlink. Virtual Desktop is a bit more forgiving so that's your best option.
Hey there, @Pantula. We can definitely understand your concerns with your GPU being unsupported and causing this incompatibility issue. As User mentioned above, the 3050TI is unsupported for use with our devices. Due to this, we wouldn't be able to properly troubleshoot the issue or guarantee any positive results. Here's our list of supported hardware for Quest Link. We appreciate your understanding of the situation, and we hope you enjoy the rest of your day!
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Not a problem, @Pantula. If there's ever anything else we can help out with or if you have any questions that we could answer, please feel free to reach out to us and let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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