OculusSetup will not install

[Morssore]

Recently I've been trying to download the Oculus app on pc, but it every time it starts installing, it cancels last minute and leaves " Restart Computer"

Trying every method I've come across to get the oculus app on my pc. Even wiping my whole computer, disabling my antivirus's, cleaning my files ridding them of any stray oculus files. I've watched over 10 videos and tried 20 different methods on GETTING THIS APP ON MY DEVICE. But nothing works, so please someone help before I shed any more tears

 

[smowyz]

I’m having this same issue as well. Have you figured out a solution?

[Morssore]

No, I have not. there's many variations to this problem. I could link you some videos I watched, Maybe they would work for you.        This one seemed like it would help the most:      https://youtu.be/iqNKf6S5PRY?feature=shared

[MetaQuestSupport]

Hey, @Morssore & @smowyz! We know PCVR takes it the next level when it comes to having an awesome immersive experience! We'd love to help get this situated for you so you can join in all the fun! As you already went through multiple troubleshooting steps in attempting to get this resolved we would like for you to try the following steps and see how it works out for you. If you haven't done so already, please make sure your PC is meeting  the minimum requirements and specifications, after doing so, go down the steps below. 

1. Disconnect the Rift/Link cable from the computer.
2. Disconnect your computer from the internet.
3. Backup any necessary content.
* You can find steps on how to do so here
4. Reboot into Safe Mode.
5. Uninstall Oculus PC app using the Control Panel.
6. Delete all Oculus folders from the following folder:
* C:\Program Files
7. Remove any Oculus folders from the following locations:
* C:\Users\YourUserProfile\AppData
* C:\Users\YourUserProfile\AppData\Local
* C:\Users\YourUserProfile\AppData\LocalLow
* C:\Users\YourUserProfile\AppData\Roaming
* C:\OculusSetup-DownloadCache
8. Restart your computer in normal mode.
9. Reconnect your computer to the internet.
10. Install Oculus PC app again using the setup tool from our website here
11. Reconnect the Rift/Link cable and re-test the headset.

We're looking forward to hearing back an update!

[MetaQuestSupport]

Hey there! We're just circling back around and making sure everything got situated! Let us know if you would like further assistance. 

[Morssore]

Sadly this did not work, However I did notice a change.   When I was watching install, it was telling me how many MB per second It was installing. Which my pervious attempts never did this, so I might have missed a step. 

[MetaQuestSupport]

Thanks for the update, @Morssore! At this point, we'll need to connect you with our support specialist team to take a look at your Oculus Logs. Please reach out to us via PM so that we can securely gather your contact information and connect you with the team over email. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.