07-05-2024 03:33 AM - last edited on 07-06-2024 01:38 PM by TheLegend27
It's been there for years, it hasn't been solved, it clogs my system and while update after update is released this problem is never adressed....
Can you please stop updating, adding new functions, insert useless nonsense and fix this very anoying problem, it has something to do with the oculus virtual sound driver and every 15 times it happens on my system, my semi-pro Roland audio-interface disconnects and I have to go lengths to get it working again....
Running an AMD 7950X, RTX4090, 128Gb DDR5 on Win11&Airlink through a dedicated Wifi6 Router to a Quest 3 headset
this is just 3 minutes of my eventviewer ....
07-06-2024 02:25 PM
Hello there, @Yuck157! We'd like to do everything we can to make sure your PCVR experience is running as smooth as possible, so we popped in to offer some assistance! In order for us to get a better idea of this situation to begin with, please clarify the following details and we can continue from there:
07-07-2024 08:26 AM
Hi and thank you for your response, however, treating this as an 'on itself event' and acting like you've never heard of this fault wouldn't make any sense as there are millions of topics around the web about this fault.
So in order to answer you properly
- Yes, the moment I install the Meta Quest app (or before the Oculus app) the error pops up in my event viewer and goes on for ever
- No the Meta Quest link works as it should
- Yes they are
- You shouldn't be troubleshooting, you should dive into your code and take a look onto the web about this, it has something to do with the AudioSRV service and with the Oculus Virtual Audio driver and some function being called that goes wrong, As it messes up my audio driver in Windows, it also messes up the drivers of my other sound devices (and yes I do have more then a standard realtec) and it has been giving this error since a long long time for everyone
So I really would like to ask you to dive into this, the error has ben in the code for egver, as you can see I have 9(!!) pages of this error in my event viewer (since july 4th...) and I know I'm not the only one.
Even here on the forums there are older posts about it, see;
So again I would be really pleased if this is addressed properly and fixed with an update, thank you
07-09-2024 03:47 PM
Hey there, @Yuck157. For any issues, please be sure you provide feedback through the PC software, this is done by opening the Meta Quest Link application on your PC, and clicking "Help Center" in the bottom left. From there, click "Provide Feedback" and leave as much detail as you can explaining your issues. We also recommend including any system information and logs where possible.
Here on the forums, we are more geared for troubleshooting and general assistance with Meta Quest VR devices and software. The aforementioned feedback options are the best way to report an issue to our engineers. Regardless, we would be happy to look into this as best we can. Please review the following so we can get as much information on the issues as possible:
Any further information you are able to provide would help us look into this further and see if we can help you out. You can also reach out to us directly and we would be happy to look into your Meta Quest PC logs. Click on our username and view our Profile Page, then click "Send a message" so we can move forward from there. We look forward to hearing back from you soon.
07-10-2024 03:16 PM
Hey again, @Yuck157. We just wanted to pop back in and ask if any of our previous suggestions were able to help or if anything has changed. We would be happy to look into this as best as possible, and any further information you can provide would be greatly appreciated. We hope to hear from you soon.
07-23-2024 03:20 PM
No sorry, I've been very busy and this is the first time after you're comprehend response that I'm here so you can expect a DM from me after I took al the steps you wrote down, and thanks for the effort.
07-23-2024 03:44 PM
We certainly appreciate you working with us! We received your PM as well, and will be with you shortly!
07-31-2024 01:06 PM - edited 07-31-2024 01:16 PM
If there is a fix to this could you please post it here because i have the same problem, and when i was playing for only 30 minutes last night i got over 2000 of these errors. I don't have any performance issues whatsoever, but its just annoying with it flooding my logs.
07-31-2024 01:39 PM
Howdy @straydaking , we can see that you are eager for a solution and we are more than happy to help.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-02-2024 05:24 AM
Hey @straydaking , we are just checking if you still need any assistance?
If so, we are just a message away.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.