01-28-2023 07:45 AM
01-28-2023 11:23 AM
Hi there @Phaxyy! It's never pleasant for us to learn that the link cable isn't charging properly for you, but we'd like to work with you to resolve the issue so that you can resume enjoying a complete VR experience. You did state that you are using a USB 2 port, however the connection usage criteria are 3.0 USB ports, so check that out. We suggest switching to the USB 3.0 port, updating your graphic card's drivers, and restarting your computer and headset. If these actions were successful, kindly let us know. If the issue continues, please open a support ticket and provide a copy of your computer's log so that our team can investigate this further.