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Old account help

Grey0404
Honored Guest

Hello,

I setup my old Oculus, and tried to recover my old account. I put in the email I used at the time with that account, but it says the email cannot be found.

The only way I could get the Oculus to work was to create a new account with Facebook.

But I had bought games on the old account. Is there anyway to recover them?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Grey0404! We've noticed that you're attempting to regain access to your previous account, and we're here to help you get back in and enjoy playing those amazing games! Just drop us a PM with some details, and we'll investigate the matter for you! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Grey0404! Just wanted to touch base and see if you still require assistance. Feel free to reach out if you have any inquiries!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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