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Old oculus account converted to Meta-account

Mugua
Honored Guest

Recently I created a meta-account and installed the new software. Had an old oculus account which was deleted, because I waited too long to convert it. I put on my rift headset, and it is telling me I have to login to my oculus account. So, I log into my meta-account, and nothing changes in the headset. Any help with this matter is greatly appreciated. Sure, would like to get up and running again

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there.

 

Thank for bringing this to our attention.

However, as this is a problem linked to a Meta Account, we ask you to contact us privately as we may need confidential information.


Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

 

Thank you !

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