cancel
Showing results for 
Search instead for 
Did you mean: 

Old oculus account deleted?

gattz
Honored Guest

It looks like my old oculus account was deleted (a different email than this account), and I can't seem to retrieve it. If I try to log in with the email for that account it says that no account exists and to create a new account. I purchased several games on that account and never saw the emails about my account getting deleted. Is there any way to retrieve my old account? I have an oculus rift (not S)

2 REPLIES 2

cherrycolaa
Meta Quest Support
Meta Quest Support

Hey there @gattz!

If you're referring to an old Oculus account that you didn't migrate into a Meta account over the few years before 29 March 2024 - You may have missed the migration window, meaning the account no longer exists.

I'm afraid there is no way of retrieving the account once it has been deleted. 🍒

Meta, the company that saves (and sells) ALL you personal data, but forgets which games you bought. This company is a nightmare.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?