Since this morning, I can't use my right pro controller (Quest Pro). The led keeps blinking white between the 2 leds on the controller. The controller is connecting and disconnecting every 2-3s, always at the same speed. I can't use the tracking, but the oculus button works and I can use it in the headset.
I tried to disconnect / reconnect, I tried to shut the controller down and back, but from the moment that the bluethooth is ready, it keeps doing the connect/disconnect every 2-3 seconds.
I tried the factory reset but it didn't seem to work.
Is it broken? Anything else I can do?
Hey there, @Cheesemak and @Cool_KEeD! Thanks for bringing this concern to our attention! We know not being able to play with both controllers is taking away from your gaming experience, so we'd love to take a further look into everyone's devices!
To get started, we truly appreciate the steps you have been able to take so far! To continue where you left off, we'd like to confirm the following have been attempted:
If this has been completed, awesome! From there, let's make sure to factory reset the controller:
After reviewing, and if all these steps have been attempted, please shoot us a PM! We'd like to have our team of specialists take a deeper review of your device! Also, remember, you must be logged in to the community first to send us a private message!
Howdy everyone! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!