11-13-202302:10 PM - last edited on 06-15-202408:17 AM by TheLegend27
How can i fix this issue. Game was working fine, but last week it stopped loading. It starts to load, but then freezes up and kicks me back into my meta quest lobby. All my other games and apps work fine. Only Onward stopped working.
I ended up uninstalling the game, then reinstalling it. It was no big deal. I hesitated to uninstall, not knowing if I could reinstall it, but it let me. Everything worked fine after reinstalling.
Hey @Stumpdude, I wanted to see if you were still having this issue with Onward. Could you please let me know what troubleshooting steps you've already attempted?
In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it.
I ended up uninstalling the game, then reinstalling it. It was no big deal. I hesitated to uninstall, not knowing if I could reinstall it, but it let me. Everything worked fine after reinstalling.
Hi @The_silent_Men. We see that the troubleshooting suggested in this thread was not able to help resolve your issue. We would like to assist you in finding a resolution. If you could answer a few questions for us, this will give us a better idea of how to proceed.
Are you able to launch other applications?
Does the problem occur with more than one app?
When did this start?
Were any changes made?
Is the home environment having any issues?
Once we hear back, we can see if there is any further troubleshooting we can provide. We appreciate your time and look forward to hearing back from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I'm currently experiencing an issue like this, and reinstalling hasn't solved my issues. It just won't stop loading. Let onward load for 30min. I'm running it via Oculus PC. All other apps work, it started a few weeks ago, haven't found a solution yet.
Hey there @FireBirb24-7! We hate to hear that Onward isn't loading for you even after re-installing it. Having your apps load and be playable is extremely important to us, so lets see if we can figure out what's going on. Are you using any anti-virus application? Do you receive any messages from it during the process? We look forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Having same problem on 2 computers with the same spec. Same thing, stuck on black loading screen. Uninstalled / Reinstall did not work. RTX2080 Supper Win-10 64bit quest3 and Rift. All other games work. I can't start this game anymore. @#$?
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