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Opening the oculus menu cause serious freeze during SteamVR games on Airlink

ShohotekinaInpuranto
Honored Guest
I use Airlink to connect to PC and run the games on SteamVR
 
When I try to open the Oculus menu for check my desktop, time or take a screenshot ,the game completely freeze and i can see the hourglass icon on right corner of the screen
 
And every 2-3 seconds, the Oculus menu appear and disappear on freezed game screen. The screen is distorted like a low bit rate video.
 
Once it occurs, I can't do anything on HMD The only way is to hold power button to turn off
 
I searched information to fix this problem, but I couldn't solve it.
 
Do you know why this problem occurs? 
It happened in all SteamVR games that i have and happens very often.
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @ShohotekinaInpuranto! We definitely understand how concerning it can be when running into pc vr issues like this, getting in the way of your VR time. We'll want to review your logs which we can't do through the forums here, so please reach out to us through the Meta Store Support website. We'll do everything we can to help out! 

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