Showing results for 
Search instead for 
Did you mean: 

Order is still being processed after a moth

Level 2

Hi I ordered a quest 2 elite strap a moth ago and all the website says is your order is being prepared for dispatch. Not even the arrival date has changed it still says it will arrive April 1 2022. Please help me


Community Manager
Community Manager

Hey there, friend! First, we would like to say a big thank you for your patience. We know how prolonged this has been for you, so we immediately did some digging and see that as of today our specialist has been able to get ahold of your case order. Please, be on the lookout for an update from our specialist; we promise we haven't forgotten about you and want to get you the answers you deserve. We will also do our part and update our specialist on this matter!