08-19-202408:48 AM - last edited on 08-20-202403:20 PM by WootM4ge
I ordered 2 meta quest 2 elite strap with battery while they were 50% off on August 5th and the estimated delivery is by tomorrow August 20th, but they are still "we are preparing your order for shipping"
I tried sending an email and contacting the Meta Support account here but they haven't answered yet.
Hi @PATATAGAME! We understand how excited you are to receive your new device and we'd be more than happy to look into this with you! Since we'll need to gather sensitive information, we'd like for you to send us a PM at your earliest convenience! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you in PM!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi @PATATAGAME! We understand how excited you are to receive your new device and we'd be more than happy to look into this with you! Since we'll need to gather sensitive information, we'd like for you to send us a PM at your earliest convenience! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you in PM!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
@PATATAGAME thank you for your patience. We advise you to please continue the PM conversation that you are having as they will be better to assist you there. Thank you for understanding!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
