cancel
Showing results for 
Search instead for 
Did you mean: 

Out of Stock ?

AbyssalSmoke
Explorer
Hey guys I purchased a rift s on wednesday 4th and it said *will be* Shipped by the 5th (yesterday) its the end of play on the 6th and still no email updates, tracking etc.
Is there any news of stock shortages etc?... if you go to the oculus store and add to cart its still saying shipped by 7th which tells me everything should be fine and there is just something wrong with my order inparticular.
12 REPLIES 12

Dakilla
Protege
I'm in the UK and have the same problem, I made my order on May 29 with a dispatches May 30.
I've still not received my rift and my order page still states dispatches May 30 😮 .
Lots of live chat with support saying there looking into it, and I'm still none the wiser.....
Help!!!!

AbyssalSmoke
Explorer
😞 Bad times I really wanted to play this weekend... looks like that is not happening... how do you live chat?

AbyssalSmoke
Explorer


😞 Bad times I really wanted to play this weekend... looks like that is not happening... how do you live chat?


- Found live chat - normally live chat people dont have a clue cos they are half way around the world with no contact to the actual warehouses etc... gonna try anyway 🙂

Dakilla
Protege
Yeah they haven't been able to give me any info, just saying there on it and there looking into what's causing the delay.
 Just an honest time frame would be great.

AbyssalSmoke
Explorer
If I had to make an educated guess I would say 17th june is the earliest we will get ours at this point.

Dakilla
Protege
I'm just looking at making my purchase from amazon as they have excellent support in my dealings with them.

Dakilla
Protege
I'm having a live chat with support at the moment, still the same excuse's.
This is a bad joke.

Dakilla
Protege
Live chat finished and still none the wiser.
Goodnight.

AbyssalSmoke
Explorer

Dakilla said:

Yeah they haven't been able to give me any info, just saying there on it and there looking into what's causing the delay.
 Just an honest time frame would be great.


Just out of curiosity have you been charged yet?
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?