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PC lagging

NightStar0
Honored Guest

hey, my vr keeps lagging hard when i connect to my pc. how to solve this issue ? 

 

@MetaQuestSupport 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey @NightStar0! We know PCVR issues can be disheartening to deal with, so we'd love to lend a hand! 

 

It seems like you're already in a PM with us, so we'll be sure to continue through there. Though, if you haven't already we recommend attempting a clean install with the following:

  1. Disconnect the Rift/Link cable from the computer.
  2. Disconnect your computer from the internet.
  3. Backup any necessary content.
  4. Reboot into Safe Mode.
  5. Uninstall Oculus PC app using the Control Panel.
  6. Delete all Oculus folders from the following folder:
    • C:\Program Files
  7. Remove any Oculus folders from the following locations:
    • C:\Users\YourUserProfile\AppData
    • C:\Users\YourUserProfile\AppData\Local
    • C:\Users\YourUserProfile\AppData\LocalLow
    • C:\Users\YourUserProfile\AppData\Roaming
    • C:\OculusSetup-DownloadCache
  8. Restart your computer in normal mode.
  9. Reconnect your computer to the internet.
  10. Install Oculus PC app again using the setup tool from our website here.
  11. Reconnect the Rift/Link cable and re-test the headset.

We'll see you on the other side! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @NightStar0! We know PCVR issues can be disheartening to deal with, so we'd love to lend a hand! 

 

It seems like you're already in a PM with us, so we'll be sure to continue through there. Though, if you haven't already we recommend attempting a clean install with the following:

  1. Disconnect the Rift/Link cable from the computer.
  2. Disconnect your computer from the internet.
  3. Backup any necessary content.
  4. Reboot into Safe Mode.
  5. Uninstall Oculus PC app using the Control Panel.
  6. Delete all Oculus folders from the following folder:
    • C:\Program Files
  7. Remove any Oculus folders from the following locations:
    • C:\Users\YourUserProfile\AppData
    • C:\Users\YourUserProfile\AppData\Local
    • C:\Users\YourUserProfile\AppData\LocalLow
    • C:\Users\YourUserProfile\AppData\Roaming
    • C:\OculusSetup-DownloadCache
  8. Restart your computer in normal mode.
  9. Reconnect your computer to the internet.
  10. Install Oculus PC app again using the setup tool from our website here.
  11. Reconnect the Rift/Link cable and re-test the headset.

We'll see you on the other side! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

GatitoAstronauta
Honored Guest

Happen to me in win 11, Downgrade to 10, buy a stupidly fast PC, or sell your meta headsets and buy steam ones. The Oculus app works really bad, i use to "bypass" and use just the Steam VR interface it ran fine, every game went smooth, but no longer works.

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