my oculus quest 2 used to work perfectly fine connecting to my pc and playing games but now everytime i press enable link in the headset the screen goes black then 3 white dots pop up then send me back to the lobby then i get a message on my pc saying hardware not recognized from the oculus link app but the app says my headset is connect some would be nice i bought this vr headset specifically for my pc which i can no longer use i would like some help or a refund 500$ is not cheap
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support here? We'll get you up and running.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
