[PICs] 2 smudge red in screen... What is it? Can I fix?

[Anonymous]

I received my Oculus Rift CV1 2 weeks ago.
Today, when I put in my head I saw 2 blur, smudge, spot , I don't know. Its like a ink on the display
This does not seem to be a Dead Pixel, because I can SEE through the spot .
Both eyes have issue, the left eye is bigger.

Can any one help me??? I from Brazil, and is impossible to send to USA to fix (aduana, tax, bureaucracy).

[LZoltowski]

Quick question, have you had your rift in direct sunlight at all for any amount of time?

[Anonymous]

LZoltowski said:

Quick question, have you had your rift in direct sunlight at all for any amount of time?

OMG.... yes... when I take it from the table, its with sun directly..........
Can I do something to fix it???

[LZoltowski]

Not sure if it is the same issue but it might have been the case of the sun focusing on the displays through the lens (like trying to burn an ant with a magnifying glass) .... not sure there is a way to fix it unfortunately. It looks like display damage.

[cybereality]

Yes, it's sun damage. I've seen this a bunch of times. Sadly there is no way to fix it and it's considered accidental damage and not covered under warranty. Really sorry.