02-23-2022 03:43 PM
So I bought my Oculus yesterday, but have had problems purchasing any App/Games.
This was happening every time, even though my card/paypal could make payments elsewhere. Thus displaying the message "GraphQL server responded with error 1383118" every time I tried making a purchase.
This is what fixed it for me:
NOTES: I also made sure the Email Address linked to the account was the same as my Facebook's account, and I changed the PIN just to be sure. So if the above fix doesn't work, make sure you those two things also.
I hope this helped, as I have seen countless forum posts about this issue but no fixes. Oculus Live Chat support sent me through a tedious 3 hour long checklist - only to say "You have to submit a ticket". So I hope to all Gods out there you no longer have to go through the same.
Let me know if this worked/didn't! If it didnt I feel for you, Support might get back to you 🤔
01-08-2023 12:10 PM
Thank you, it worked, i have been struggling with that problem for a week.