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PROBLEM WITH MULTYPLAYER

sburamistica
Honored Guest

I can't play all wifi game in multyplayer even if my wifi go correctly in all my device 

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello there! Thank you for bringing this issue to our attention, and we're looking into this as of now. Have you been able to try doing a hard reboot on your Quest? [ by holding down the power button for 30 seconds. ] Once, you have completed this step then please try using multiplayer again. If this step doesn't work out, no worries! We will still be here and get you the further help you need. Feel free to submit a support ticket here, we got your back! Wishing you the best. 

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Hello, When I access to https://store.facebook.com/help/quest/articles/contact-us/contact-us/index-contact-us/ and click on Submit a support ticket, it takes me to https://store.facebook.com/help/ 

Please fix it !

Hey adi.filip.549, once you click on the link and get to the Meta Store Help Center, you can scroll all the way down until you see Still Need Help? We're Here. Below that text you will find a button that says Get Support. Then you can select the device you need support for and it will eventually provide you with options to contact the Support Team. 

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I can't find the place to open live chat with Oculus support like this picture as before, please restore itoculus.JPG