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PTC v50 Oculus Link issue - Hand Tracking is shaking (Quest2/QuestPro)


Hi, there seems to be an issue with Oculus PC Software on ( PTC regarding Hand Tracking through OpenXR (Developer runtime features) when using Link. Hand Tracking seems to work but it's incredibly shakey when staying still. This doesn't happen on Standalone. I've tested this both on a Quest 2 as well as Quest Pro and got the same result.

Also I made sure to be in a lit environment, so it's not an issue of low light.


Here's a video showing the issue in a barebones OpenXR application: 


My Machine:

Windows 11 22H2

AMD Ryzen 5900X

AMD Radeon 7900 XTX



Community Manager
Community Manager

Hello, @hazre, we see that you are experiencing difficulties with hand tracking on your Quest devices. We hate to hear you're having so much trouble, and we appreciate the information you've provided. We'd like to know if you've contacted our support team via our website to go over your log data with one of our representatives. If you have a ticket number, please provide it; if not, please come over so we can look at your PC. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I've sent my logs through the support page already. My ticket number is 6874942.

Awesome! We're glad to hear you were able to submit your logs for review. Our team will be getting back to you as soon as possible. We look forward to getting this resolved!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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