02-12-2024 12:36 AM
Since the v60, the adaptive refresh rate don't work on Quest 3 but work on Quest 2 : debug.oculus.adaptiveRefreshRate
It has no effect...
Solved! Go to Solution.
04-08-2024 05:24 AM
Hi @The_1st_Dark_Lord_Morgoth it has never worked on the Quest 3. Work on Q2 and QPro on v64. But not on the Q3 even with the last PTC update
04-09-2024 02:45 PM
I appreciate you letting me know. I spoke with the engineers again, and they advise checking to see if you are able to download the fully released version of v64 for your Quest 3. If you're still seeing this issue after the update, this may just be an issue with the headset itself, since the Quest 2 and Quest Pro are working fine. If that's the case, I recommend sending an email out to the support team or sending them a PM to review what warranty options are available for the headset. Hope this information helps!
04-15-2024 04:02 AM
Hi @The_1st_Dark_Lord_Morgoth the post is not closed, I didn't get any solution for the moment 😉
This feature never worked on the Quest 3...
04-15-2024 09:29 AM
Hey, ! I had spoken with the engineers about this, and they let me know that they haven't found other reports of the adaptive refresh rate not working for the Quest 3. Because of this, it seems to be an isolated incident with your Quest 3. That's why I recommended reaching out to the support team to review what warranty options would be available for your headset. If you get your headset replaced and the Quest 3 is still showing this issue, let me know, and I'll reach out to the engineers again so this can be looked into further.
04-15-2024 10:12 AM
It doesn't work for the dozen of people I contacted 😉
04-15-2024 10:39 AM
I appreciate you mentioning that. In that case, I recommend that the people you mentioned submit reports about this issue. Our engineers receive these reports and review them to try to find a solution. If the people you mentioned choose not to do that, then the only other option would be to try and look into getting a replacement.
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