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PTC v62 - The USB debugging prompt does not appear when the headset is plugged into the computer.

Anagan79
Expert Protege

On v62, the USB debugging prompt does not appear when the Quest 3 is plugged into the computer.

To make it appear, we must click on the "oculus/meta" home button. Then, once accepted, to make the home environment appear, we must click again on this button.

On all previous versions of Meta, this prompt appeared without a hitch.

Could you please fix that ?

 

 

33 REPLIES 33

DaMindbender
Explorer

@ShiroTenko 

Now it has changed.
Quest 3 - 62.0.0.260.343.56123828

The screen does not go pitch black, but in passthrough mode with the warning that there are several objects in my guardian space, which is true, but the home button hat no effect in bringing up the prompt. I had to put down the headset to trigger the proximity sensor. For a split second I've saw something that looked like a prompt in the top area of my screen and then the pass through was activated as stated above.

DaMindbender
Explorer

@ShiroTenko 

I don't know if it needs another topic, but as the proximity sensor is also involved, I've noticed issues with the screen turning back on, after I've put the headset down.

I think making a new thread for that specifically would help increase visibility on that issue as a whole.

 

Thank you for the headset version number as well!

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

Hi @ShiroTenko I have an update for you. I just receive the new update :

Version : 63.0.0.146.363.566760361

Current version : 63.0.0.145.363.566760467

 

And some things are better, but some still have bugs. It appears there is a new look for autorization windows/prompts.

- The USB debug prompt is now good with new look and don't have issue.

- The Wireless debug is still old look and have black screen problem...

So, some things are better 🙂 But now, what the Meta dev teams must do is to update the wireless debug prompt to the new look

2024-02-16 07_59_19-Greenshot Éditeur d'Image.jpg

 

Aye! Glad to see some improvements with the new update! So aside from the prompt UI not being updated yet, have you noticed the prompt still acting up at all or is it consistently good now?

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

The new look of the prompts seems to be good and doesn't seem to have the black screen problem. Next step is fixing the wireless debugging prompt. Are the dev team working on it now ?

That's good to hear! I already went ahead and relayed this info to the team. So for now I would suggest putting in the bug report for the PTC v63 while we wait.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

 

When I use Quest3 and authorize WiFi debugging through adb, the machine will first enter a black screen state. Then, I must click the home button on the controller to reopen the "Allow wireless debugging on this network" window. If I do not click the home button, it will remain in a black screen state

 

The same goes for USB authorization when connecting to a computer. After plugging in the data cable, it will first enter a black screen state, and then click the home button with the controller to open the "USB Debugging" window

 

I only encountered the above issue after updating the v62 system. When it was v60, there was no such issue. Is there a bug in the official version? 

bug.png   v62.png

Hey there. @CAPYUAN! We know how important it is to make sure your debugging tool for your Quest 3 is working the way that it should, and we'd be happy to help you with this issue. We wanted to let you know that the debugging tool for the USB may have been resolved with a recent update to v63.0. We hope this update helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello Hey, I have upgraded to v63 through the PTC channel. The operating system is 50226290056300330 and the version number is 63.0.0.327.363.576466842
 
The issue with USB debugging has been resolved √
The issue with wireless debugging has not been resolved yet
 
Looking forward to your reply, thank you
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