05-18-2024 03:32 AM
After updating to PTC v66 the headset started randomly going into sleep after couple minutes of use even when it's on my head. I've search around and found only one other mention of this issue.
https://www.reddit.com/r/OculusQuest/comments/1cte2g5/v66_proximity_sensor_broken/
Solved! Go to Solution.
05-28-2024 04:14 PM
Hey, guys! I got news from the engineering teams. It looks like this issue should be resolved when v66 starts rolling out! Keep an eye out for posts on the forums and the blogs for when the rollout begins. When the rollout does start and if you're still seeing this issue. I recommend creating new posts on the forums so @MetaQuestSupport can help out. Hope this info helps!
05-18-2024 06:08 PM
Hey, @daniiooo! I appreciate you bringing this issue up about the headset going to sleep randomly. I can bring this issue up with our engineers so they can look into it further. Can you also let me know the full software version of the headset you have?
05-19-2024 12:01 PM
The full version of the software I currently have is:
System version: 49948350035200510
Current version details
Version: 66.0.0.380.370.599117025
Runtime version: 66.0.0.380.370.599116921
OS Version: SQ3A.220605.009.A1
The issue happens from time to time, its not like the headset always can't detect face.
05-19-2024 12:12 PM
Thanks for sharing this info! I'll pass it on to the engineers so they can look into this further. I'll let you know what they've said as soon as they get back to me.
05-21-2024 08:17 PM - last edited on 05-22-2024 10:11 AM by TheLegend27
headset goes into sleep mode while activly using headset, instantly with black screen and no leds on front of unit....
have to remove headset then reinstall on head
Also. keyboard dosent pop up when selecting search box to type something
05-21-2024 09:16 PM
Im having the same thing happen to me.... Playing a game and the display suddenly shuts off and it wont turn back on until i take the headset off and on again or press the power button on the side of the headset. Im on v66 too, did not do this before.
05-21-2024 09:48 PM
I'm having the same problem.
05-22-2024 12:59 PM
Having the same thing happen to me also.
Was this even QC.ed before being rolled out.
05-23-2024 04:37 PM
Same issue v66 SV:50292590035300330
05-24-2024 09:42 AM
Same problem here....it is giving me nuts, playing Iracing and screen goes black...."WALL".Can recover image after some seconds but the damage is done.