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PTC v77 pcvr broken

itsGreg
Explorer

Latest v77 build is even worse than last, link app not launching properly (having to go into task manager and kill all ovr tasks for it to start)

Also getting big freezes and crashes. 

Currently unusable for pcvr

9 REPLIES 9

bearsfan217
Honored Guest

i dunno how it can be worse lol , i cant use Cable or Air link currently with v76 at all.  totally worthless.  It wont let upgrade to v77 either, so im stuck waiting

Hey there @bearsfan217 and @itsGreg!

We understand that you both are having issues with PCVR at the moment, we would love to help you out!

 

We would recommend the following:

 

Ensure all cables are properly plugged into the PC in the right ports. 

  • Rift has a USB 3.0 and a HDMI
  • Rift S has a USB 3.0 and a DisplayPort
  • Quest via Link connects via USB-C 3.0

Try reseating the cable on both the headset side and the side that plugs into the GPU and inspect it for damage such as bent pins, frays, twists, kinks, etc.

 

If you're still having issues, and think this issue stems from the newer updates, then we would like to ask you to submit a bug report, so that our engineers can take a close look at this issue. Please make sure to make these reports as detailed as possible for our team.

You can also reach out to us privately, where we can asses the issue closer and provide you with a few troubleshooting steps to solve this issue.

 

If you wish to get into contact with us privately, then please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We hope you two have a wonderful day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

@MetaQuestSupport We would love to hear the progress on Meta fixing the bugs in PCVR. It's been over a week now that PVCR users are unable to use the Meta Quest 3 without a public notification nor any rollback options. This is not appreciated at all.

Latest v77 build installed today is so far working well. 

  • Have you tried killing all ovr processes in task manager?, this would temporarily get it working for me in other builds. 

dutchchili
Protege

What we the full version numbers of the link app and firmware?

 

Was it a official release v77 or is it beta v77 ya know?

Not at home will check when I can

Beta, it's a public test channel release.

I think most of the problem is the link pc app. 

dutchchili
Protege

unfortunately, it doesn't help in my case.

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