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Pair Headset after logging into app

patty_Cake13837
Honored Guest

Me and my son share a headset. I am and the admin and he’s the secondary profile. 

I want to take advantage of the supervision suite of tools, namely the scheduled time off feature/time allowed to play features. I do not want to share an account and make us both admins. 

After setting up the headset and app, I pair the device with my phone and it works fine. Supervision shows the time he’s played and it boots him after an hour, great!

Sometimes though, I want to take advantage of the casting feature and see if he’s encountering an issue in game with another player. I understand that from my account, I am unable to cast the headset when he is logged in under his profile, is that correct?

to get around that, I log into the app as him, but then the app asks me if I want to pair the headset which I cannot do given that it is a secondary account. No problem. 

But when I logged back into the main/admin account that is mine, I get a message asking me to pair the headset. This message will pop up every time I log into the app after logging myself out of the admin account. 

Further, I just like to enter my password and not get a code that I have to go into my email copy and paste it into the app to get logged in. Is there a way to disable the automatic email that get sent every time that the app is logged into?

My son uses the headset pretty much daily, and I find that in a week I will want to cast his session 4 or five times a week, so this happens fairly regularly so I would like to not have to constantly close out of a pop-up box asking me to pair a device that is already paired on my phone and not have to manually delete an email that get sent to log into an app when I can just use the password feature. 

What am I doing wrong?

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