03-28-2024 01:27 PM
My oculus won’t pair to my phone I I cleared my Bluetooth, cache and recycled my phone I don’t know what else to do. Please help. And I also reinstalled and uninstalled the app.
04-05-2024 10:10 AM
Howdy, @Viper1224! We are more than happy to assist you with this issue that you are having. First, we would like to say thank you for attempting some troubleshooting steps on your own before reaching out! We greatly appreciate that, and it means a lot to us. We would like to remind you to make sure that you did a software update on your Meta Quest app. After that, your headset should automatically pair with the Meta Quest app on your phone. If it still did not pair, enter the code you see in the mobile app to manually pair your headset. However, if you're still unable to pair your headset with your phone, please try the following steps:
If you need further assistance, please contact Meta Store Support.
04-08-2024 03:19 PM
Hey there, @Viper1224. We just wanted to know if you still needed our assistance. We advise sending us a private message so we can dig deeper into the issue if those troubleshooting steps were not able to resolve your pairing issue. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Feel free to let us know if the issue is resolved as well. Talk soon.
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