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Pair to factory reset oculus 2

i.eat.biscuits
Explorer

A friend of mine recently gifted me his oculus quest 2. I factory reset it and i have been trying to pair it to my account. When i try to pair it it says "there's already an account paired to it". Im guessing that my friends account is still paired to it. How can i pair it without having to ask him to do it?

8 REPLIES 8

oculusness
Consultant

@i.eat.biscuits  just get your friend to unpair the device from his account using the mobile app. Repeat the full factory reset process and pair it to your account.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

i.eat.biscuits
Explorer

I would do that, fact is that it's kind of hard for me to contact him (reasons) and it would be easier to unpair it without him. Is there a way? or no?

@i.eat.biscuits  you've done the full factory reset, with it  being powered off, holding the volume down button  and pressing the power button until the USB update menu appears, yes?

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

i.eat.biscuits
Explorer

Yes i am able to see the usb update menu and i have done a factory reset

@i.eat.biscuits  then having done all that, it should allow you to pair the headset to the mobile app that you set up with your new account.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

I tried, but the mobile app is just telling me that the headset is already paired to an account.

@i.eat.biscuits  sorry, I'm all out of ideas. You may have to bite the bullet and speak to your 'friend' 

Good luck.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

i.eat.biscuits
Explorer

Inshallah, the gods shall be with me when i bite the bullet. Thanks for your time and help.

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