01-15-2023 07:36 AM
The headset won’t pair to mobile app but I can see headset as paired on phone. Please provide some guidance on fix. I’ve removed and reinstalled app, factory reset headset. Practically sitting on top of router. Driving me nuts. Thanks
01-15-2023 08:57 AM
Hey there, rubobee.2023! We see you need a bit of help getting your headset connected. We know how important it is to get this crucial step sorted out. Not to worry. We have a few things for you to try.
Please let us know if this worked for you. We'll be more than happy to help further!
01-16-2023 09:23 AM
Hello there, rubobee.2023. We just wanted to check in with you to see if the troubleshooting worked for you. Please let us know!