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Pairing code issue to pair my Meta Quest to my account.

MEOFFJACK702
Honored Guest

Can someone please explain why my meta account pairing is asking for a five digit code but the oculus is giving me a eaight digit pairing code?

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello, @MEOFFJACK702, we see you're having some issues with some pairing codes. What caused your device to prompt you to input a code? Did you have to factory reset your headset? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @MEOFFJACK702. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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