10-03-2024 11:14 AM - last edited on 10-03-2024 11:15 AM by KaminasWife
I’m trying to pair my headset with the code it ask for but it says an account is already on it which am unable to connect my oculus to my meta horizons app
10-03-2024 11:33 AM
Hello @Myst1c32 !
We understand that you are having pairing issues with your headset, yet we will do our best to sort this out for you, please see the trouble shooting steps below and try to perform them :
As a last resort the factory reset will be needed please follow this link :
If this doesn't solve the issue, we suggest you to send us a private message, Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-04-2024 11:40 AM
Hello @Myst1c32 !
We are just checking if everything is alright. We haven't heard from you since then. We assume your issue has been resolved. If not, please send us a private message.
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