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Party Chat - Privacy Issue

SciFi_Steve_69
Protege

I have a group of friends that I meet up with using party chat in the meta home area before playing a game.

We've noticed a new issue where when entering a game (staying in party chat), other players can hear our conversation while we are still locked into our party and not in 'app' mode.

We also notice a discernable echo when speaking as the party chat and app microphones seem simultaneously active.

 

This is not linked to any one particular game.

I have a Quest 3 which is currently on v68, but this has been noticable since at least v65/66.
It also doesn't just affect my headset, others in the party are also audible to external players and we have a mixture of Q3 and Q2 between us

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey There! You can try these troubleshooting steps to see if that alleviates your audio issues:

 

  • Make sure the microphone is clean and not obstructed (On Quest 2, the microphone is 2 pinholes located a few inches apart one, on either side of the nose. On Quest 3 the microphones are built into the front plate and the center camera. There is one on top of the center camera and one on either side just below the center camera.
  • Remove any unsupported third-party accessories that may block the microphone (such as a third-party facial interface, etc.)
  • Test with multiple games/apps
    • If happening only in one game/app, check the game/app permission to make sure microphone is enable
  • Reset Microphone- Settings > System > Sound > Toggle Microphone
  • Check that the audio input/output sources both for the headset and on your PC.
  • If you have the headset volume up to the maximum, dropping it down by a 2-3 levels should avoid microphone feedback.
  • Connect earbuds headphones to stop any feedback loop
  • Ensure that all software is up to date
  • Reboot the headset

If you are still experiencing any issues with the audio please contact us directly regarding the problem and we can advise on further courses of action.

 

 

 

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