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Party connection issues

IAxFINKii
Honored Guest

Hello all, 

I tried to start a call with one of my buddies tonight and when I did it kept giving me a notification of I am connected to the party and can mute my microphone or someht5ing along those lines. I couldn't hear my friend and he couldn't hear me. I switch my internet to my phones hotspot and it worked, any idea why it wouldn't be working for my internet. .I have a 5ghz internet, switched it over to my 2.4 and it also seemed to work then. No clue on what is wrong with it. It almost seemed like I was joining and dropping the call every 5 seconds. Any help would be appreciated. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @IAxFINKii. We appreciate you reaching out and bringing your audio issues to our attention. We know that something like this can bring your VR time to a standstill, and we would like to lend a hand to help out. So we can gather a little more insight into your issue, can you tell us the following?

 

When did you first notice this?

Are you able to send us a copy of the error message you're seeing?

Is the headset and router in the same room?

 

Please let us know if you have any questions. We are looking forward to your reply.

 

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