I have full lights with sunlight coming inside. 1100 lumens of light from all angles in room. I like being in passthrough to keep an eye on my pets and yet there is still a love of grainy and halo affect. Meta Quest 3 with V64. I really don't want to have to factory reset unless absolutely necessary. Why am I the only one that is having issues with the V64?
Hey there, @MoonstoneWolf7! Thank you for getting in touch with us about the display quality of your Quest 3 in Passthrough Mode! We want you to be able to keep an eye on your pets while having the most fun in VR, so we're excited to help you! In order to help us do so, we kindly ask that you answer the following questions:
Have you ever seen clearly through Passthrough mode without the grainy/halo effect?
Did you experience the grainy/halo effect before updating to v64?
When did you start to notice the grainy/halo effect?
Does the grainy/halo effect only occur when you're playing games while in Passthrough mode or in Passthrough mode in general?
We're looking forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
@MetaQuestSupport The passthrough was always grainy, with the halo/ghosting effect around objects. I was able to see in broad daylight, although not perfectly, but enough to follow along with a YouTube video of a new recipe. It seems to have got worse since the V64 update. I didn't notice how bad it was until Meta stated that V64 would correct that issue, and everyone claims that their passthrough is crystal clear. Mine is not crystal clear. This is, in general, what I see in the ghosting/halo and whiteout. I still have to dim my phone and laptop. Sun coming in from the windows is white out. Nothing like Meta touted it to be.
Another thing I have noticed is that 99% of the videos on Meta TV and DEOVR are unwatchable. Everything is blurry, and when I saw these videos a day before the V64 update, they were sharp. YouTube is the only platform where I can watch most videos now. I was signed up for PTC but never got the option to update to the PTC V65.
Hey there! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message so we can look into this for you!
We hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
