cancel
Showing results for 
Search instead for 
Did you mean: 

Passthrough turns on then off every few seconds

RyborgGaming
Honored Guest

Hey guys! I've got a weird issue here. Any game I play on my headset, the passthrough will fade in for like 1 second, then fade out again. It came happen ever 10/20 seconds or every 10 minutes. It's extremely odd and nothing i seem to do fixes the issue. Has anyone got any tips on something I could do to fix this? I've extremely annoying and getting to the point where can barely play game. Thanks!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @RyborgGaming! We understand how this can be a distraction and take away from the VR experience. With passthrough, we would want to first toggle the passthrough off and back on, following the steps here. Secondly, we recommend checking the guardian boundary. If you should be moving close to the boundary set up, this could account for the passthrough coming up. To check the boundary, follow the steps here. Should it continue after following these steps, please also reboot the headset.

 

We hope this helps, and please let us know if you still need assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again @RyborgGaming! We're following up to see if the issue was resolved. If you find that you need further assistance, please don't hesitate to reach back out to us! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?